Refund policy

Returns & Refund Policy

Returns Window
You have 14 days from the date you receive your item to request a return.

Condition of Items
To be eligible for a return, your item must be unworn, unwashed, and in the exact same condition that you received it.

Return Process
Items must be shipped back and received by us before a refund or exchange can be processed. Buyers are responsible for return shipping costs.

How to Start a Return
To initiate a return, please contact us at casualhouseclothing@gmail.com with your order number and details.

Return Address & Contact:
Casual House Clothing
4 Melton Avenue, Goldthorpe, S63 9DQ, United Kingdom
Email: casualhouseclothing@gmail.com
Phone: +44 7562 507050